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Remote care

Telemedicine

A virtual medical consultation for guidance, follow-up, and clinical review when an immediate physical examination is not essential.

What can it include?

  • Identity confirmation and reason for consultation
  • Review of symptoms and medical history
  • Review of available tests or home records
  • Individualized medical guidance
  • Advice and treatment when appropriate
  • Follow-up or referral for in-person assessment

Suitable reasons for a consultation

  • Follow-up after a previous consultation
  • Review of laboratory results or medical reports
  • Guidance about nonurgent symptoms
  • Blood pressure or glucose monitoring using home records
  • Clarification of medical instructions
  • Determining whether in-person assessment is needed

Telemedicine does not guarantee a prescription, certificate, or report. These documents are issued only when the assessment and applicable regulations allow.

Privacy and preparation

Connect from a private place with a reliable internet connection, identification, and any test results or medications you wish to discuss.

When in-person care is needed

If a physical examination, procedure, or diagnostic test is required, the doctor will recommend an in-person appointment or appropriate referral.

Payment methods

Choose the payment method that suits you.

Available options are confirmed when booking. Do not share payment receipts or banking details on social media.

Cash

Direct payment after your appointment.

QR payment

Payment details are confirmed while booking.

Bank transfer

Banking information is shared privately.

Contactless cards

Credit or debit cards using contactless payment.

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